How am I out of Space?

  • Profile Image
    Asked on February 09, 2018 at 06:50 PM

     I have two forms with no submissions (just deleted them all trying to free up space). I'm guessing it's because the NPPA folder is shared with me. I can't unshare it or get myself off of it, and I assume those files don't live under my account, so i'm not sure why i'm being penalized.

  • Profile Image
    Answered on February 09, 2018 at 11:57 PM

    I checked your account but I do not see any limit that has been reached. Your forms are working fine as well. Can you clear your browser's cache and let us know if the problem persists?