Field deleted in From Builder is shown in the live form

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    riz_mideo
    Asked on February 09, 2018 at 10:53 PM

    https://www.jotform.com/build/80398175899882

    https://form.jotform.co/80398175899882


    Dear Sir, this is my form.

    I created a multifield form, and then I delete it.

    In the back-end, i no longer see the field

    but in the end-user view above, you can see the field. 

    Look at question 13, it says "Type a question" now this question does NOT even exist in my back-end?


    How can i fix this?


  • Profile Image
    BJoanna
    Answered on February 10, 2018 at 05:06 AM

    If I understood correctly the field you deleted in the Form Builder is still shown in your live form. 

    I inspected your form inside of the Form Builder and your live form but I can not replicate the issue you reported. 'Contact Details' is the question 13 not 'Type a question'.

    151825697913.JPG

    It was most likely a temporary issue. Please test your form again. 

    If the form is embedded and the field is not properly updated there, please provide us the webpage URL.  

  • Profile Image
    riz_mideo
    Answered on February 10, 2018 at 06:43 AM
    I have had this issue multiple times, and found a workaround.
    When I submit data, I can then see the field, and delete it. Which I did,
    ...
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    Ardian_L
    Answered on February 10, 2018 at 07:33 AM

    I am glad to hear that you have figure it out. Please let us know if you have any other question.

  • Profile Image
    riz_mideo
    Answered on February 10, 2018 at 08:43 AM
    Mailchimp integration is not working?
    ...
  • Profile Image
    Ardian_L
    Answered on February 10, 2018 at 08:59 AM

    I have checked your form and looks like the integration has been done successfully. I tested out in my test form and it worked as well. Can you please provide more details what is not working exactly? A screenshot provided would help us to investigate the problem. Please let us know so we can assist you properly. 

  • Profile Image
    riz_mideo
    Answered on February 10, 2018 at 07:43 PM
    Dear Sir,
    When you test it, do you actually SEE the contact appear in your Mailchimp list?
    Does it appear instantly?
    I have done what you said
    1. Delete mailchimp integration
    2. Create NEW mailchimp API
    3. Connect mailchimp integration
    4. Connect to a different mailchimp list, connect ONLY the email
    And its still not working
    I submit a contact and when I check mailchimp NOTHING appears in it, its empty?
    Im submitting test@test.com
    ...
  • Profile Image
    John_Benson
    Answered on February 11, 2018 at 02:58 AM

    Hi,

    Please use a different Working Email to test your MailChimp integration. Also, make sure you integrate it to your form by following this guide: https://www.jotform.com/help/163-How-to-Integrate-with-MailChimp

    Let us know how it goes. 

  • Profile Image
    riz_mideo
    Answered on February 11, 2018 at 05:43 AM
    Dear Sir,
    Thanks I have got it working.
    Now what I need is, how can I add links to the bottom of my form page?
    I need to place links such as disclaimer, privacy policy, terms of service.
    I already have these, but I just need to place these links at the bottom, otherwise FB will NOT allow me to send traffic to the form
    ...
  • Profile Image
    Ardian_L
    Answered on February 11, 2018 at 06:57 AM

    You can place links on Text field. On the text field you can add HTML tags and you can add the a href tag to create links. Please follow the instructions on the video below:

    1518350251Links.gif

    Let us know if you have any other question.

  • Profile Image
    riz_mideo
    Answered on February 11, 2018 at 07:43 AM
    That won’t work.
    Because I’m using Jotform Cards, so how will the links stay at bottom?
    ...
  • Profile Image
    Mike
    Answered on February 11, 2018 at 11:33 AM

    The most recent question has been moved into a separate thread:

    https://www.jotform.com/answers/1380602

    Thank you.