What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Auto-Response Email

    Asked by amssps1 on October 11, 2012 at 12:50 PM

    Hello ,


    We are using Jetform for Qustionaires forms and on the end the system is not sending the automatic email response on the end of the submit form. 

    Can you help with this issue?


    Thank you


    Antonio Silva

    Page URL:

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    JotForm Support

    Answered by EduardoMendez on October 11, 2012 at 01:21 PM

    Hi there!

    I have tested a clone of your form and was not able to reproduce the issue.

    Here is an image of the response.

    Do you have an e-mail address where the e-mail failed to send?

    We'll await your response!