Need to remove suggeste price boxes on Stripe Payment gateway

  • tuballoswing
    Asked on February 10, 2018 at 8:33 AM

    Hi
    We have several threads open about that but still no solution:
    We need to remove this suggested price boxes on stripe payment module when the price is defined by the user.
    The module, as it is now, is not usable, so need a solutioon becouse we cannot accept payment anymore.

    1518269574boxes Screenshot 10

  • tuballoswing
    Replied on February 10, 2018 at 8:45 AM

    People started to pay aribtrary amount using that boxes! Really, it is really a mess and we urge a solution! Please.

  • Marvih
    Replied on February 10, 2018 at 9:47 AM

    We understand your frustration and this issue is already being escalated to our Development team on this thread https://www.jotform.com/answers/1379595-Cards-layout-Passed-value-to-Stripe-payment-is-possible-to-override-with-predefined-prices-in-User-defined-type

    Please avoid creating multiple/duplicate threads since it might add more confusion to the original thread you created.

    You can reply on the link I gave above to ask for update too.

    We apologize for this inconvenience and thank you for understanding.