- tuballoswingAsked on February 10, 2018 at 08:33 AM
We have several threads open about that but still no solution:
We need to remove this suggested price boxes on stripe payment module when the price is defined by the user.
The module, as it is now, is not usable, so need a solutioon becouse we cannot accept payment anymore.
- tuballoswingAnswered on February 10, 2018 at 08:45 AM
People started to pay aribtrary amount using that boxes! Really, it is really a mess and we urge a solution! Please.
- JotForm SupportMarvihAnswered on February 10, 2018 at 09:47 AM
We understand your frustration and this issue is already being escalated to our Development team on this thread https://www.jotform.com/answers/1379595-Cards-layout-Passed-value-to-Stripe-payment-is-possible-to-override-with-predefined-prices-in-User-defined-type
Please avoid creating multiple/duplicate threads since it might add more confusion to the original thread you created.
You can reply on the link I gave above to ask for update too.
We apologize for this inconvenience and thank you for understanding.