Calculation field not populating

  • Profile Image
    DanBlum
    Asked on February 10, 2018 at 02:06 PM

    On my form, can you help me, please.  Why does the "Your Authorized Amount" field not populate correctly with the value from the "Total Fees" field.  I've tried several variations and can't figure out what's wrong.  It even worked at one point.

    I also tried to make the "Your Authorized Amount" field a Number field. It's still misbehaved. 

     

    https://form.jotform.com/80375976276976

     

    You have to answer "NCSU Club Member?" and "Week Picker" and pick at least one week attendance so that "Total Fees" populates.  "Your Authorized Amount" is supposed to pick up the value from "Total Fees"

     

    Thanks,

    Dan

  • Profile Image
    Mike
    Answered on February 10, 2018 at 06:35 PM

    The issue seems to be caused by the 'Clear Hidden Field Values' option. The show/hide conditions are triggering the clearing in this case.

    If you switch it to the default 'Clear on Submit' value this should fix the issue.

  • Profile Image
    DanBlum
    Answered on February 10, 2018 at 09:04 PM

    Thanks...that did it.