changing notification recipient email address

  • Profile Image
    Asked on October 11, 2012 at 01:48 PM



    I have gone thru and update the notification recipient email address to be sent to upon submission.  Everything went smoothly all accept when I try to test the email, it still sends to my original email address prior to the changed.  I have gone back to verify if it has saved the new email address, and it did.  Please advise.


    Thank you,


  • Profile Image
    Answered on October 11, 2012 at 01:57 PM

    Hello, Van.  This may be due to a replication delay from our servers which is causing a delay of saving your updated form.  You may try testing this link of the form instead and see if the error still persists:

    If the error, indeed, still occurs, please do let us know.