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    changing notification recipient email address

    Asked by vdang on October 11, 2012 at 01:48 PM

    Hi,

     

    I have gone thru and update the notification recipient email address to be sent to upon submission.  Everything went smoothly all accept when I try to test the email, it still sends to my original email address prior to the changed.  I have gone back to verify if it has saved the new email address, and it did.  Please advise.

     

    Thank you,

    Van

    Page URL:
    http://form.jotform.com/form/81074813197

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    JotForm Support

    Answered by liyam on October 11, 2012 at 01:57 PM

    Hello, Van.  This may be due to a replication delay from our servers which is causing a delay of saving your updated form.  You may try testing this link of the form instead and see if the error still persists:

    http://www.jotform.com/form/81074813197

    If the error, indeed, still occurs, please do let us know.

    Thanks.