changing notification recipient email address

  • Profile Image
    vdang
    Asked on October 11, 2012 at 01:48 PM

    Hi,

     

    I have gone thru and update the notification recipient email address to be sent to upon submission.  Everything went smoothly all accept when I try to test the email, it still sends to my original email address prior to the changed.  I have gone back to verify if it has saved the new email address, and it did.  Please advise.

     

    Thank you,

    Van

  • Profile Image
    liyam
    Answered on October 11, 2012 at 01:57 PM

    Hello, Van.  This may be due to a replication delay from our servers which is causing a delay of saving your updated form.  You may try testing this link of the form instead and see if the error still persists:

    http://www.jotform.com/form/81074813197

    If the error, indeed, still occurs, please do let us know.

    Thanks.