I can't see appointment time requests

NAISAK

Asked on February 11, 2018 at 4:36 AM

Hi,

I have been following a thread on how to create appointment times and have been successful in creating the form but I cannot see which appointments have been chosen. Have I missed a step?

I can fill in a submission with ticks against different times but when I submit, just the name shows up.

Thanks for your help!

Elizabeth

Page URL: https://www.jotform.com/submissions/80412436584456
David JotForm Support Manager

Replied on February 11, 2018 at 9:46 AM

Whenever an appointment is chosen, it will not longer be available in the form. You can also see it by checking your submissions page: https://www.jotform.com/help/269-How-to-View-Form-Submissions

As well, you can setup email notifications to see the data via email: https://www.jotform.com/help/25-Setting-up-Email-Notifications
NAISAK

Replied on February 15, 2018 at 12:34 AM

Thanks BDAVID,

The problem is that I can’t see which appointments I have made for ‘my child’ rather than the appointment is no longer available. It also still shows those appointments as still available.

Any ideas what I have done wrong?

Elizabeth
Adrian

Replied on February 15, 2018 at 4:44 AM

There was an issue with the Appointment Slots widget when you created your form.

I have cloned your form and newly added widgets work fine but not the ones that were added before.

I suggest you remove the widgets and add them again or create an entirely new form and everything should work correctly. Do not clone the form as it won't work.

I also suggest you add an email field so the parents get an email with the selected appointments.

Here is how the email would look.

Here is how the submissions page looks.

We are very sorry for the inconvenience.