I can't see appointment time requests

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    NAISAK
    Asked on February 11, 2018 at 04:36 AM

    Hi,

    I have been following a thread on how to create appointment times and have been successful in creating the form but I cannot see which appointments have been chosen. Have I missed a step?

    I can fill in a submission with ticks against different times but when I submit, just the name shows up.

    Thanks for your help!

    Elizabeth 

  • Profile Image
    BDAVID
    Answered on February 11, 2018 at 09:46 AM

    Whenever an appointment is chosen, it will not longer be available in the form. You can also see it by checking your submissions page: https://www.jotform.com/help/269-How-to-View-Form-Submissions 

    As well, you can setup email notifications to see the data via email: https://www.jotform.com/help/25-Setting-up-Email-Notifications 

  • Profile Image
    NAISAK
    Answered on February 15, 2018 at 12:34 AM
    Thanks BDAVID,
     
    The problem is that I can’t see which appointments I have made for ‘my child’ rather than the appointment is no longer available. It also still shows those appointments as still available.
     
    Any ideas what I have done wrong?
     
    Elizabeth
  • Profile Image
    Adrian
    Answered on February 15, 2018 at 04:44 AM

    There was an issue with the Appointment Slots widget when you created your form.

    I have cloned your form and newly added widgets work fine but not the ones that were added before.

    I suggest you remove the widgets and add them again or create an entirely new form and everything should work correctly. Do not clone the form as it won't work.

    I also suggest you add an email field so the parents get an email with the selected appointments.

    Here is how the email would look.

    1518687789Banners_and_Alerts_and_Re__App

    Here is how the submissions page looks.

    1518687815JotForm_·_Submissions__Appoin

    We are very sorry for the inconvenience.