Embedded JotForm Card is not working in mobile browser

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    jjklarfeld
    Asked on February 11, 2018 at 01:00 PM

    Hi Guys - 


    You helped me clear up the situation with the cards (Iframe embedding) not showing up on my browser and then sending (jairklarfeldmusic.com/contact) !!

    So I went ahead and last night tested it on my browser on my mobile phone. The initial welcome sign is there saying welcome...please fill out... 8 questions, but no place to touch to begin typing on my phone. I touched everywhere on my phone and the jot form and could not get it to open.

    With today's customers using mobile and desktop browsing, I need for this to work. 

    Help !!


    Jair


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    BDAVID
    Answered on February 11, 2018 at 03:44 PM

    It does not look good in mobile device, since the Iframe method is not too mobile friendly. If you check your form through its direct link, you will see that it is mobile responsive:

    1518381736good.png

    You may try using a different embedding method if you want to make it responsive when viewed from your site: https://www.jotform.com/help/67-Which-Form-Embed-Code-Should-I-Use