What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I change the credit card I am using for my monthly subscription

    Asked by pattywrighttravelagencycom on October 11, 2012 at 04:05 PM

    How do I change the credit card I am using for my monthly subscription payment? Thanks



    This is a re-post of a comment on

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    JotForm Support

    Answered by NeilVicente on October 11, 2012 at 04:35 PM

    Hello,

    Your subscription seems to have been cancelled, and since it is already cancelled, it would not be possible to change payment method anymore.

    Your account will enjoy premium status until the time already paid for ends (Oct 28), but you must upgrade again afterwards to avoid service interruption.

    If you need further information on this topic, please do not hesitate to ask. Thanks!