How can I retrieve a from the archive?

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    IsiewuSpot
    Asked on February 11, 2018 at 04:45 PM

    I mistakely deleted the what I created, how can I retrieve it from the archive

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    liyam
    Answered on February 11, 2018 at 11:04 PM

    Hello,

    If you have deleted a submission in your form, unfortunately, it is not possible to retrieve and it has been permanently deleted.

    But if what you have archived a form, you can simply move it back to your list by going to your Archive > Select the forms > Click unarchive button on top

    1518408195view_archived_forms.png

    If you have additional questions, please let us know

  • Profile Image
    liyam
    Answered on February 11, 2018 at 11:04 PM

    Hello,

    If you have deleted a submission in your form, unfortunately, it is not possible to retrieve and it has been permanently deleted.

    But if what you have archived a form, you can simply move it back to your list by going to your Archive > Select the forms > Click unarchive button on top

    1518408195view_archived_forms.png

    If you have additional questions, please let us know

  • Profile Image
    IsiewuSpot
    Answered on February 12, 2018 at 03:43 AM
    Yes I did put it in archive, but I can't find archive on my account page..please kindly direct me on where to find it..thanks
    Sent from Yahoo Mail on Android

    On Mon, Feb 12, 2018 at 5:04, JotForm wrote:
    New response received A new response has been received: Answered by liyam

    Hello,
    If you have deleted a submission in your form, unfortunately, it is notpossible to retrieve and it has been permanently deleted.
    But if what you have archived a form, you can simply move it back to yourlist by going to your Archive > Select the forms > Click unarchive buttonon top
    If you have additional questions, please let us know
    View this thread on browser » Unsubscribe Thread 1518408244
    ...
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    Welvin
    Answered on February 12, 2018 at 07:32 AM

    I moved three forms back to your forms list. Kindly check. If they aren't the form that you are looking for, then I'm afraid you have already lost it unless you still have the form URL, and it is somehow created on another account or a guest one. We can trace the form, just please provide the URL. 

  • Profile Image
    IsiewuSpot
    Answered on February 12, 2018 at 05:43 PM
    Thanks so much.. I have seen the form
    Sent from Yahoo Mail on Android

    On Mon, Feb 12, 2018 at 13:32, JotForm wrote:
    New response received A new response has been received: Answered by Welvin

    I moved three forms back to your forms list.Kindly check. If they aren't the form that you are looking for, then I'm afraidyou have already lost it unless you still have the form URL, and it is somehowcreated on another account or a guest one. We can trace the form, just pleaseprovide the URL. 
    View this thread on browser » Unsubscribe Thread 1518438766
    ...