Why is embedded form re-directing to a wrong form?

  • plancast
    Asked on February 12, 2018 at 6:12 AM

    Hi when I embed a form, it keeps switching to another form in JotForms.  Can anyone please help?


    <script type="text/javascript" src="https://form.jotformeu.com/jsform/80145791913358"></script>

    Goes to the front page of the correct form and then switches after a second or so to https://form.jotformeu.com/plancast/hs-site-visit

  • TREVON
    Replied on February 12, 2018 at 9:55 AM

    I have tested your form bu using the URL  www.plancast.co.uk/cont.html  and I have not been able to replicate the issue. I have even filled the form and submitted but I still could not replicate the issue.

    Would you kindly try to clear your browser cache and test again.

    I have also seen you are using Javascript to embed your for to your website, would you kindly try using Iframe to embed form as Javascript form embed sometime is affected by Javascript conflicts.

    https://www.jotform.com/help/67-Which-Form-Embed-Code-Should-I-Use

    https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Kindly do let us know if you need further assistance.