- josieparrAsked on February 12, 2018 at 06:37 AM
I didn't realise that I was only allowed 2 payment submissons per month. I do not want to upgrade so I have hidden the Payment button on the form I use for my clients and will just send them a PayPal invoice from now on. Please can my acocunt my enabled again?
- JotForm SupportBJoannaAnswered on February 12, 2018 at 09:57 AM
The Free accounts can receive only one payment submission per month. I reset the submission counter for your account to 0 and I activated your account. Please note that we can do this only once. If you go over the limit again, you will have to upgrade the account or wait for the submission counter to reset, which will on the first day of each month.