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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I edit a Paypal account linked to my form?

    Asked by LLLofCT on February 12, 2011 at 04:27 PM

    I tried to do a test registration with my form, and everything seemed to work but the payment isn't showing up in Paypal (though I got a receipt from Paypal). I need to get in to edit the Paypal information linked on my form, but when I click on the Paypal button in the form builder, it tells me I need to delete the existing account first.

    Also, is there any way to reset my payment tally counter so it doesn't count this first test registration against my 10 per month?

     

    Thanks!

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    JotForm Founder

    Answered by aytekin on February 15, 2011 at 01:44 AM

    You can only have a single paypal integration on each form. So, instead of trying to add new integration, you must click on the PayPal Wizard icon and edit the existing integration.

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    Answered by LLLofCT on March 06, 2011 at 10:51 AM

    got it, thanks!