Why is my account over quota?

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    JaneRothfield
    Asked on February 12, 2018 at 11:39 AM

    Please define for me how much is over quota and what elements add to the total quota.

    I have a form that requires quite a bit of information and now am being notified that I am over quota.

    Is it related to the number of completed forms from my customers (camp registration) or is it the amount of information on the form?
    Thank you.

    Jane

  • Profile Image
    Kiran
    Answered on February 12, 2018 at 12:42 PM

    I have checked your account and see that it is now upgraded to Bronze monthly subscription plan. It seems that the account was marked as over limit due to the payments received. You may check the account usage information from the Usage section in your account settings.

    https://www.jotform.com/myaccount/usage

    Thank you!