How to remove payment option from a form?

  • Profile Image
    equispirit
    Asked on February 12, 2018 at 01:13 PM

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    Hi,

    I used a template to create this form https://form.jotform.com/80394956004156

    Our form is for estimates only and when I went to test it, it failed because it's connected to PayPal. I've gone through all the options and can't figure out how to disconnect the payment option.

    I did receive an answer that suggested I turn on sandbox mode. That didn't work. My form options disappeared.

    The second suggestion was to delete the payment option. This is what a want to do, but I don't know how to do that.

    Thanks




  • Profile Image
    Nik_C
    Answered on February 12, 2018 at 02:01 PM

    Here is how to remove the payment field from your form:

    1518461845screencast.gif

    So basically, select the payment field and click Remove button.

    If you have any further questions or need any assistance, please let us know.

    Thank you!