My respondents cant fill the forms

  • Abdulazeez Iyal
    Asked on February 12, 2018 at 1:23 PM
  • David JotForm Support Manager
    Replied on February 12, 2018 at 1:50 PM

    What is the form in question? I just tested this form: http://www.jotformeu.com/form/80404086082350 

    And it allows to be filled:

    1518461373test Screenshot 10

    Is the issue happening in a specific device or browser? Please provide us as much details as you can, so we can reproduce the issue in our end.

  • abzo2018
    Replied on February 12, 2018 at 2:43 PM
    Thanks for your response. I embedded it on my website, but it the start
    button kept disappearing.
    Best regards
    Abdul
    ...
  • David JotForm Support Manager
    Replied on February 12, 2018 at 2:49 PM

    Please share the URL of the webpage where you have embedded the form.

  • abzo2018
    Replied on February 12, 2018 at 4:43 PM
    Www.3amnights.co.uk/e-o-i
    ...
  • David JotForm Support Manager
    Replied on February 12, 2018 at 5:55 PM

    It works fine too in the embedded version:

    1518476120works Screenshot 10

    Please remove your form, and try embedding it using the Iframe code: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code