What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    One of my forms doesn't show submissions

    Asked by twinmommyjen on October 12, 2012 at 03:28 AM

    I've attempted to test my form by entering submissions multiple times and cannot see that any submissions have been received according to "My Forms".


    Form:  http://form.jotform.us/form/22841011297145

    Page URL:

  • Profile Image

    Answered by twinmommyjen on October 12, 2012 at 03:33 AM

    Oops I believe this is my error. My form links to paypal and I've not completed payment. Is there any way to receive an email that the form has been filled out although payment not received? Or simply keep checking the pending file?

  • Profile Image
    JotForm Support

    Answered by idarktech on October 12, 2012 at 04:00 AM


    Here's How to View Pending Submissions


  • Profile Image

    Answered by twinmommyjen on October 12, 2012 at 04:03 AM

    Thank you!