Remove payment option from form

  • Profile Image
    equispirit
    Asked on February 12, 2018 at 02:15 PM

    Hi,

    I used a template to create this form https://form.jotform.com/80394956004156

    Our form is for estimates only and when I went to test it, it failed because it's connected to PayPal. I've gone through all the options and can't figure out how to disconnect the payment option.

    I did receive an answer that suggested I turn on sandbox mode. That didn't work. My form options disappeared.

    When I try what Nik_C just sent me, to delete the payment option, my form items (options) are deleted.

    Once I get this form working I need to duplicate it about 15 times (once for each of our trailer models) so this is important.

    Can you just do it for me, please?



  • Profile Image
    Victoria_K
    Answered on February 12, 2018 at 02:47 PM

    As far as I understand, PayPal Sandbox mode does not work for you either. 

    So, in order to test your form, I can only suggest to make a real payment. Let me explain you.

    The idea is to add a test product with the price of 0.01USD and to select it when filling the form. 


    Let me know if it helps. 


  • Profile Image
    equispirit
    Answered on February 12, 2018 at 02:51 PM

    Hi Victoria,

    I don't want to take payment at all. No payment option.

    This is an options calculator only. I want to completely detach the payment option from the form. How do I do that without losing my form items and pricing?

    Thanks in advance

  • Profile Image
    Victoria_K
    Answered on February 12, 2018 at 02:53 PM

    Let me search for a workaround, I'll get back to you soon.

  • Profile Image
    equispirit
    Answered on February 12, 2018 at 02:54 PM

    Oh, thank you!! 

  • Profile Image
    Victoria_K
    Answered on February 12, 2018 at 03:21 PM

    From what I can read, you want your form to look like the current one, but without redirecting to PayPal.

    There is a way to achieve that.

    Long story short, you need to redo your payment integration. The new one will be PURCHASE ORDER

    1518466438The Easiest Online Form Builde

    Seems to be time consuming, but do not worry, I will help you to achieve that in 10 mins.

     

    So, my recommendations are:

    1. To clone your form (to have a scratch).

    How-to-Clone-an-Existing-Form-from-Your-Account

    2. Open this two forms in different windows and start copying products from one to another.

     

    As soon as you finish, you need just to save your integration. 

    I think it will not take much time to get this ready and you will get the form you need. 

     

    Here is an example of what you get in result:

    https://www.jotform.com/72437801358964

    Feel free to fill it in order to be convinced that there is no redirection to get paid. 

     

    Hope this helps! But get back to us if not.