- MikeinCalgaryAsked on February 12, 2018 at 02:55 PM
I have made a form that creates membership cards for people. Based on your choice it emails you the membership cards you created online. If you pick 'family" option in this form and select the spouse and three children, it emails you 4 cards (it includes the primary person). I have a field that generates a membership number and increments the ID number every time. The problem I am getting is that the spouse and all children generate the same ID number, the primary person has a different one. They should all have different ID's.
Can you look?Page URL:
- JotForm SupportRichie_PAnswered on February 12, 2018 at 04:31 PM
I checked your form and it seems you have added Unique ID to auto increment and generate your ID number.
I tested your form and it seems you the ID numbers are all set to 100, kindly edit them to different numbers so that they would be unique.
The user id.
- MikeinCalgaryAnswered on February 12, 2018 at 04:49 PM
Hi - I tried that, they are all changed now, and it still seems to generate the same number. Ideally all IDs handed out would be sequential instead of having everything separated into blocks; so in this case there would appear to be a block for spouse, a block fo first child etc. Can you have a look?
- JotForm SupportBDAVIDAnswered on February 12, 2018 at 06:29 PM
Unfortunately, the Unique ID feature does not work based on user's answer, it gets triggered every time your form is submitted, that is the reason why all IDs are generating the same number.
- MikeinCalgaryAnswered on February 12, 2018 at 06:34 PM
so if I want to buy several passes, or tickets etc at once, I would have to buy one at a time? Is there another way to achieve this other than using unique ID?
- JotForm SupportBDAVIDAnswered on February 12, 2018 at 08:07 PM
Unfortunately, there isn't any other field or widget that would help generating multiple ID #'s in the same form.
I have sent this to our back-end team as a feature request. If this is implemented in the future, you will be updated via this thread.