Would it be possible to create our own name for the autoresponder email?

  • srcc01
    Asked on February 12, 2018 at 3:28 PM

    I have a suggestion for future upgrades. Would it be able to create our own name for the autoresponder? If we have multiple autoresponders and we are cloning them, then it gets messy.


    Also I would like to be able to add extra emails to the autoresponders in order to get an exact copy of what the person filling out the form would get.

    Jotform Thread 1381882 Screenshot
  • Welvin Support Team Lead
    Replied on February 12, 2018 at 4:47 PM

    Do you mean the automatic appending of the word "Clone of"? You can always edit that one. Hover your mouse to the autoresponder email then click the Pencil icon:

    Would it be possible to create our own name for the autoresponder email? Image 1 Screenshot 30

    At the top of the autoresponder, you can see the tiny pencil icon. Click that to edit the title:

    Would it be possible to create our own name for the autoresponder email? Image 2 Screenshot 41



    What do you mean by extra email? Do you mean a recipient? Do you want to receive a copy of the autoresponder email? You may consider creating a notification email instead. The autoresponder is designed for submitters. 

  • srcc01
    Replied on February 12, 2018 at 4:58 PM

    thanks, the naming changes worked great. If I create a notification email, can I send the same email to the submitter as well? I have an elaborate email (membership cards) and don't want to try and replicate it both as a notification email and a auto response email. 

  • Welvin Support Team Lead
    Replied on February 12, 2018 at 6:25 PM

    As I've mentioned, the notification email is for you as the form owner. The autoresponder is for the submitter. In this case, you will have to create both. You can always customize the body of the email, so they look the same.