Jotform Branding is shown even after upgrading to a paid plan.

  • influentialagent
    Asked on February 12, 2018 at 3:46 PM

    Hi... I just upgraded to bronze.. but it looks like Jotform branding is still showing up on all of my forms. It looks like it's only an issue on the CARDS... but that's really the only reason we paid...was to get rid of branding on the cards forms. 

     

     

    Page URL: https://form.jotform.com/80424144413143
  • David JotForm Support Manager
    Replied on February 12, 2018 at 5:20 PM

    The branding is not longer shown in your forms, as you have removed that option from your account settings already. Open a new thread if you need anything else, we will be glad to assist you.

  • Zacharys_Jewelers
    Replied on February 12, 2018 at 5:41 PM

    I am having the same issue. Please explain further.
  • David JotForm Support Manager
    Replied on February 12, 2018 at 6:51 PM

    @Zacharys_Jewelers, your question will be addressed in the following thread: https://www.jotform.com/answers/1382143