Jotform Branding is shown even after upgrading to a paid plan.

  • Profile Image
    influentialagent
    Asked on February 12, 2018 at 03:46 PM

    Hi... I just upgraded to bronze.. but it looks like Jotform branding is still showing up on all of my forms. It looks like it's only an issue on the CARDS... but that's really the only reason we paid...was to get rid of branding on the cards forms. 

     

     

  • Profile Image
    BDAVID
    Answered on February 12, 2018 at 05:20 PM

    The branding is not longer shown in your forms, as you have removed that option from your account settings already. Open a new thread if you need anything else, we will be glad to assist you.

  • Profile Image
    Zacharys_Jewelers
    Answered on February 12, 2018 at 05:41 PM

    I am having the same issue. Please explain further.
  • Profile Image
    BDAVID
    Answered on February 12, 2018 at 06:51 PM

    @Zacharys_Jewelers, your question will be addressed in the following thread: https://www.jotform.com/answers/1382143