Why is the google sheet integration stop working?

  • NPAGE_OnlineForms
    Asked on February 12, 2018 at 7:16 PM

    Hello.  I'm missing the last 3 person who registered on my integrated google sheet.  Is there a reason why?  Thank you!  Anli

  • Kevin Support Team Lead
    Replied on February 12, 2018 at 9:42 PM

    I have just checked your form and it seems to be integrated with Google Sheets, I have also sent the missing submissions to the integrated sheet.

    Now, the integration may break if the sheet is edited, so we do recommend to avoid making any change on the integrated sheet. 

    If the problem persists, you may try removing the integration and adding it again, this should clear any glitch on the current integration. If even after re-integrating your form the issue persists, please let us know.