What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I upgraded to a Premium Account, but my account is still showing as a Free account.

    Asked by tmlcowan on February 12, 2011 at 07:14 PM

    I received a message that my payment submission are at the limit, but I paid for the Premium account, Please verify that my payment was received. Username tmlcowan

    email: tmlcowan@gmail.com

  • Profile Image
    JotForm Founder

    Answered by aytekin on February 13, 2011 at 12:55 AM

    Can you forward the payment confirmation email you received to jotform@interlogy.com? Thanks!