- Steve ChavezAsked on February 13, 2018 at 12:15 AM
I paid the yearly price for the Bronze plan. Will my unused prepaid balance be applied to my upgrade?
- JotForm Supportashwin_dAnswered on February 13, 2018 at 04:03 AM
Do you mean to say that you want to upgrade to higher plan? I did check your account and found that you have paid through Stripe.
Yes you can upgrade your account to higher plan and prorated refund will be applied and you will only be charged the difference amount.
Hope this helps.
Do get back to us if you have any questions.