- LrgunterAsked on February 13, 2018 at 12:58 AM
Is there anyway to customize the message "Cannot find access code"?
This is a re-post of a comment on How to Use the Spreadsheet to Form Widget
- mksgluAnswered on February 13, 2018 at 01:20 AM
I guess your request is multilingual JotForm. Follow this link for more information: How to Make Your Forms Multilingual
If this is not what you are looking for, please give more details.
- ISCAFormsAnswered on February 21, 2018 at 05:11 PM
I have the same question - and I am not looking for mulitlingual!
If you type in a unique identifier in the form and that unique identifier is not in the spreadsheet - Jot Form returns "cannot find access code".
We would like to customize that to something meaningful to the form user. Perhaps "The number you entered is not in the Database". Each company that uses this widget will likely have a different message they would like displayed. "cannot find access code" is not a useful message.
Can this be customized?
- JotForm SupportJim_RAnswered on February 21, 2018 at 07:23 PM
Sorry for the confusion @Lrgunter @ISCAForms - The "Cannot find access code" text can not be changed within the widget's options.
However, a CSS workaround can be done to add your own preferred error message. Just add these CSS codes to the widget's CUSTOM CSS section:
Just replace the word 'test' with your preferred error message.
Related guide: How-to-Inject-CSS-Codes-to-Widgets
- ISCAFormsAnswered on February 21, 2018 at 07:44 PM
This works to a degree!!! Great idea, just not quite there.
If you enter a VALID unique key - you get a green check and it says "form auto filled" or close to that.
If you enter an invalid unique key - you get a red minus and it says "cannot find access code".
Your idea works. But it replaces BOTH messages. So now when I key in a bad key - I get my new message. GREAT to that point. But if I key in a good key - I get the same message.
Your idea works, if I want to change BOTH messages. I only want to change when wrong. Or have a pop up that makes sense.
- ISCAFormsAnswered on February 21, 2018 at 07:46 PM
A work around that does enough for me - I replaced 'test' with ' '. Now it isn't displaying any messages. While not what I want at least it isn't saying something that makes no sense.
- JotForm SupportEltonCrisAnswered on February 21, 2018 at 09:49 PM
Use this CSS to customize both messages separately.
Just replace the bold text to your preference.
Here's how it'd look after:
- JotForm SupportEltonCrisAnswered on February 21, 2018 at 09:50 PM
Let me also escalate this as a feature request so the widget team will hopefully consider implementing an option to change these texts.
- ISCAFormsAnswered on February 22, 2018 at 01:26 AM
The CSS code you gave me is PERFECT! This does exactly what I need. THANK YOU!
Making it an option would be great - bet others would take advantage.