How can I decrypt data sent to Spreadsheet?

  • Profile Image
    Chris N Stephenson
    Asked on February 13, 2018 at 07:13 AM

    Hi - I'm trying out Jotform to see if it would be suitable for collecting data securely from a group I work with. I've designed a form and set it to "encrypted" - all ok so far. I've also set it to create a spreadsheet in my Google drive when a prospective member submits the form - which it does, but as it is encrypted, the created spreadsheet is gobbledegook! The email I receive decrypts fine, but I want to be able to easily transfer data from the spreadsheet onto my master membership spreadsheet. How can I get Jotform to decrypt the Google spreadsheet it creates?

    Many thanks - Chris S..........>

  • Profile Image
    Answered on February 13, 2018 at 09:08 AM

    Unfortunately, decryption is not supported in Google Spreadsheet Integration.

    With the Encrypted Forms, our access to the data is completely blocked.

    We do not have solution for this, so we suggest not to Encrypt your form and use Google Spread Sheet Integration at the same time. You can only decrypt the data on your form submissions page and none other else.

    You can check on this related article.Is-that-possible-to-decrypt-encrypted-data-eg-in-google-spreadsheet-connected-with-jotform

    Hope you find this information useful.

    Please let us know if you need further assistance.