Do sub-user accounts need to sign into the main account to access their account?

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    Asked on February 13, 2018 at 08:40 AM

    I have set up a sub account for an agent working with me who needs to create her own forms and add her logo. Does she sign onto my jotform or create her own login?

    Thank you

    Paula Austin

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    Answered on February 13, 2018 at 10:14 AM

    I have checked your account and I see that the sub-user you added already created an account. Sub-users will have a separate account and, therefore, a different login from the main account.

    You may also find this guide helpful — How-to-Share-Forms-with-a-Sub-Account-User

    If you have other questions, please feel free to let us know.