What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Notifications isnt coming?

    Asked by MedicinskiKOngresi on October 12, 2012 at 12:31 PM

    Notifications for my forms isnt coming. I send test messsage and still got nothing?

    Can you check what is happening?


    Page URL:

  • Profile Image

    Answered by moonzkie on October 12, 2012 at 12:36 PM


    Your email address is in our mail server's bounce list. This happens when an email from our end is refused by the recipient server.

    Click here for more info about bounce email.

    I have now removed that address from our bounce list. However, you need to make sure that your mail service provider does not refuse to accept emails from us again.

    Kindly ask your mail service provider to add these IP addresses to their whitelist:

    Thank you.


  • Profile Image

    Answered by MedicinskiKOngresi on October 12, 2012 at 12:46 PM

    WOW, thank you, this was fast answer. :-)

    I now got notification from you.

  • Profile Image

    Answered by moonzkie on October 12, 2012 at 12:49 PM

    Glad to be of help, if you have any further questions feel free to contact us.

    Thanks for using JotForm!