Notifications isnt coming?

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    MedicinskiKOngresi
    Asked on October 12, 2012 at 12:31 PM

    Notifications for my forms isnt coming. I send test messsage and still got nothing?

    Can you check what is happening?

     

  • Profile Image
    moonzkie
    Answered on October 12, 2012 at 12:36 PM

    Hi,

    Your email address is in our mail server's bounce list. This happens when an email from our end is refused by the recipient server.

    Click here for more info about bounce email.

    I have now removed that address from our bounce list. However, you need to make sure that your mail service provider does not refuse to accept emails from us again.

    Kindly ask your mail service provider to add these IP addresses to their whitelist:

    174.34.57.214
    174.34.57.216
    174.34.57.218
    174.34.57.219
    208.117.50.251

    Thank you.

     

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    MedicinskiKOngresi
    Answered on October 12, 2012 at 12:46 PM

    WOW, thank you, this was fast answer. :-)

    I now got notification from you.

  • Profile Image
    moonzkie
    Answered on October 12, 2012 at 12:49 PM

    Glad to be of help, if you have any further questions feel free to contact us.

    Thanks for using JotForm!