Not getting emails in jotform inbox

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    html5
    Asked on February 13, 2018 at 09:34 AM

    Sent some email tests, received as expected in my Hotmail, but I am not seeing them in my jotform inbox, can you help???


    Pete

  • Profile Image
    BJoanna
    Answered on February 13, 2018 at 11:01 AM

    This Inbox?

    1518537162inbox.JPG

    I submitted your Pest Report form and my submission is shown inside of the Form Inbox.

    1518537218inbox1.JPG

    I saw that you reported the same issue on this thread as well - https://www.jotform.com/answers/1382789 

    I tested that form as well and I was also not able to replicate the issue you reported. 

    1518537381inbox2.JPG

    Please check it again. 

    If I did not understand your question correctly, please provide us more details about your issue.

    Also, please note that when you test the email Notification using a Test Email button, the email will only be sent to the email address of your account. You have to make an actual submission to properly test your form.