Branding appears on my form despite Bronze status

  • agency313
    Asked on February 13, 2018 at 9:58 AM

    I have a Bronze account but the JotForm branding bar still appears in my iFrame. Can you please help? Thanks so much.

    Page URL: https://www.artmarketlafayette.com/apply-now
  • David JotForm Support Manager
    Replied on February 13, 2018 at 11:05 AM

    Please go to your account settings page: https://www.jotform.com/myaccount/settings, scroll down, and uncheck the branding option:

    1518537856uncheck Screenshot 10

    Open a new thread if you need anything else, we will be glad to assist you.

  • agency313
    Replied on February 13, 2018 at 11:05 AM

    Oh, those shifty JotForm folks! There's a checkbox under Profile Settings for "show JotForm branding on my forms".  Unchecked it and voila - the branding is gone.

    I'm not sure why I didn't see it before.

  • agency313
    Replied on February 13, 2018 at 11:05 AM

    Thanks BDavid. I guess I found it just as you posted.

  • David JotForm Support Manager
    Replied on February 13, 2018 at 11:56 AM

    Glad to know you found that option which is available for paid accounts only. Open a new thread if you need anything else, we will be glad to assist you.