I cannot find my submissions

Hello

I use jotform and submit many formular today https://form.jotformpro.com/70502005163945

but they don't appear in my submissions ?  

What happened ?

Thank u 

best regards

Dominique Rossi

I did a test submission to your form, could you please check if you receive it?

I checked the email address (dominique.rossi@lire-et-ecrire.be) and it is not on our bounce list. I also checked our mail logs and I can see that emails are being sent properly. Here's a screenshot:

Please check your spam folder and if you see JotForm emails, mark it as not spam.

Let us know how it goes.

Hi
It works ok
But the submission have taken 30 minutes to come on website and excel download…
Thank u…
Best regards
De : JotForm [mailto:noreply@jotform.com]
Envoyé : mardi 13 février 2018 17:26
À : Dominique Rossi
Objet : Re: I cannot find my submissions
A new response has been received:
/www.jotform.com>[JOTFORM]/www.jotform.com/>/www.jotform.com>
Answered by John_Benson
I did a test submission to your form, could you please check if you receive it?
I checked the email address (dominique.rossi@lire-et-ecrire.be) and it is not on our bounce list. I also checked our mail logs and I can see that emails are being sent properly. Here's a screenshot:
[1518539068535c939a.png]
Please check your spam folder and if you see JotForm emails, mark it as not spam.
Let us know how it goes.
View this thread on browser » Unsubscribe Thread
1518539178
...

Are you referring to the Submission Panel? Please provide more details or proof that you're receiving the submission 30 minutes late. You can take a screenshot of the time you receive it and check your email history logs. You can check the Email History Logs of your account by following this guide: https://www.jotform.com/help/370-How-to-View-Your-Account-Activity-Logs

To post a screenshot here in the Support Forum, please follow this guide: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

I hope this helps. Thank you.