- historicpalaceAsked on February 13, 2018 at 01:32 PM
I was recently told that I was out of space, so I have gone through and deleted 85% of my submissions and it is still staying I need to upgrade for more space. Can you please let me with this.
- JotForm SupportJed_CAnswered on February 13, 2018 at 01:43 PM
Upon checking your account, it shows that you have already consumed the 1 payment submission per month limit for a Starter account. Your option here is to either upgrade to a higher plan or wait for the counter to be reset on the 1st day of the month next March 2018.
For more information, please see our guide here https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits for usage and limits.
Let us know if you have any questions or if you need further assistance.