how to send text on the form to the recipient by auto responder

  • Faithholidays
    Asked on February 13, 2018 at 3:28 PM

    I have a disclaimer on the form which I would like the customer to be received along with the details that has been filled.

    Now text can be seen on the form but it is not seen on the customer received details

  • Jed_C
    Replied on February 13, 2018 at 4:35 PM

    It's possible that the fields on your form has been updated but not the fields on your auto responder.

    What you can do is delete the auto response email and add a new one. This will make sure that the fields in your form matches the fields listed in your auto response email.

    How to add auto response email - https://www.jotform.com/help/26-Setting-up-an-Autoresponder-Email 

    Let us know if you have any questions or if you need further assistance.