Geolocation widget is not capturing the location to the submission

  • Profile Image
    Randymkdsg
    Asked on February 13, 2018 at 05:58 PM

    Buenas tardes

    Cuando uso este widget, las repuestas en Google Spreadsheet en muchas ocasiones no está la ubicación o ni siquiera cercana.

     Hemos

    - Encendido el GPS

    - Dado los permisos de ubicación en Chrome.

    - Monitoremos los ingresos

    - Bajamos un APP de Geolocation
    - La Red es optima

    -Usamos Wifi

    Y los resultado en la mayoría de los casos es igual: no hay ubicación o esta muy alejada.

    Agradezco sus ayuda!

    Saludos!

  • Profile Image
    Kiran
    Answered on February 13, 2018 at 08:21 PM

    As I check your last edited JotForm, I notice that there is Geolocation widget is not added to the form. However, I have tested GeoLocation widget on a test form and see that it is working fine at my end. Also, please make sure that you have added the Google API key in the widget wizard which is required to capture the location correctly.

    1518571231Selection_079.png

    If you need any further assistance, please get back to us with the form ID/URL that you are experiencing the issue so that we can assist you further.

    Thanks!