Email - Text only format - Not HTML

  • Profile Image
    JHowgate
    Asked on February 13, 2018 at 09:30 PM

    Hi,

    I'm trying to identify a way to ensure that jotform send and email as text and not HTML format. The third party tool I use does not recognise HTML emails. 

    I have tried to delete the source code as mentioned in other forums. Unfortunately that does not work.

    please tell me there is a work around.

    Cheers

    James


  • Profile Image
    liyam
    Answered on February 13, 2018 at 11:51 PM

    Hello James,

    Unfortunately, it is not possible anymore to use a text-only format on email alerts. Can you give us information on the third-party tool that you are using? Perhaps we can find a solution on this concern.

    Thanks.