Dynamic drop down widget: Not displaying correctly on edit

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    Asked on February 14, 2018 at 09:04 AM

    The dynamic drop down labeled "Ticket Type" is not displaying all the information on edit causing hidden fields to show and be required.  I have a attached a picture of the submitted form (on the right) and how it opens in the web page on edit (on the left).  It has worked fine for a long time.

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    Answered on February 14, 2018 at 10:43 AM

    I was able to reproduce the problem. Your ticket field fails to remember your previous selections on edit.

    So I have escalated this issue to Level 2 support. They will look into the problem and post a response on this thread when they are ready.

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    Answered on February 16, 2018 at 03:55 AM

    Hi the issue has been resolved. Please give it a test and let us know if the problem persist.

    Widget Team