- Steve PorterAsked on February 14, 2018 at 10:38 AM
My account has been suspended. I assume it's because my credit card is out of date.
How do i access my account to update it?
Someone hacked my credit card and I the bank had to update it.
- JotForm Supportgaby_tAnswered on February 14, 2018 at 10:57 AM
Your account was suspended because you created a form In which you ask for Driver's License, this is not allowed unless you add a signature widget.
If your purpose is not to collect Driver's License from the general public, but from your own customers; then you need to comply with two things:
2. Add a signature widget where your users sign and agree to provide such sensitive information.
At the moment we have cleansed the form and reactivated your account.