How come I cannot sign in to complete a form I was working on?

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    Carl Brady 
    Asked on February 14, 2018 at 02:17 PM

    Your sign in procedures are very strange. I am constantly prompted to sign in when I go to help pages and when I want to go back and work on my form, my login does not work

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    Answered on February 14, 2018 at 03:30 PM

    We apologize for the inconvenience.

    One of your form contains a password field which is not allowed as per our terms of use. I have removed the offending field and re-activated your account. Please try logging in again and let us know if you are still having issues getting into your account.

    Let us know if you have any questions or if you need further assistance.