- djoekayseAsked on February 14, 2018 at 02:39 PMhowever, once submitted the paypal site is still not working properly. Here is what appears after the submit button is pressed:
Also, I tried the form as a redirect from our website and the previous problem still persists.
- TREVONAnswered on February 14, 2018 at 02:54 PM
I have checked your form and I noted that when you enable payment type as "User Defined Amount" your form gives the Paypal error once form is submitted hence reason you are getting the error "Things don't appear to be working at the moment. Please try again later".
I have escalated the issue to our Level 2 team for further analysis and resolution. We will update you on this thread once the issue is resolved.
- JotForm SupportNeilVicenteAnswered on February 16, 2018 at 03:46 PM
This is now fixed.
- djoekayseAnswered on February 19, 2018 at 11:46 AM