IP address capture

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    Asked on October 13, 2012 at 09:35 AM


    I love your forms but can they be set to capture the senders IP details, I get a few malicious senders from time to time and it would help if I could identify their IP address.

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    Answered on October 13, 2012 at 09:37 AM

    There are two places where you can see the form submitter's IP address. You can have the IP displayed either on the form's Email Alerts or on your Submissions Page.

    To show IP address in Email Alerts:

    1.  Go to Setup & Embed tab

    2.  Click Email Alerts button in the toolbar

    3.  Click the Email alert where you want the IP address to show

    4.  Insert the characters "{ip}" (without the quotes) anywhere in your email template

    5.  Click finish and save your form


    To show IP address on your submissions page:

    1.  Go to My Forms page

    2.  Click on the particular form then click the Submissions button on the toolbar

    3.  While in the submissions page for that specific form, click the small settings icon found on the right side of the page, under the Delete button

    4.  Check the "IP" option from the context menu that pops up


    Hope you find this helpful. Let us know if you require further assistance.

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    Answered on March 02, 2014 at 12:13 PM

    Excellent answer - this was precisely what I needed to know for my own forms! Thanks!

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    Answered on March 02, 2014 at 01:06 PM


    You are welcome. If you need further assistance on any other issue. Kindly create a new thread to assit you better. Thank you.