Can I add a field to insert personal email where users can receive a copy of their submission?

  • jar011081
    Asked on February 14, 2018 at 5:19 PM

    Hello,

    Can I add a field to insert personal email where users can receive a copy of the submitted report.


    Jóhan

  • Support_Management Jotform Support
    Replied on February 14, 2018 at 7:27 PM

    Hello Jóhan - If you meant you wanted your users/respondents/customers to receive a copy of their own submission, right after submitting the form, then what you need to setup is called an AUTORESPONDER.

    Just add an EMAIL FIELD to your form then setup your autoresponder so it will send the email to the actual email address that was filled out on the form.

    Complete guide: Creating-a-Form-Autoresponder

  • jar011081
    Replied on February 15, 2018 at 2:43 AM
    Dear Jim,
    A have primarily two of these forms.
    No. 1.
    Cargo Handling report. Which is used onboard our ships. I do not want create several links, but in the same time I do not want to share the submitted report to all the ships.
    ...
  • jar011081
    Replied on February 15, 2018 at 4:43 AM
    Dear Jim,
    A have primarily two of these forms.
    No. 1.
    Cargo Handling report. Which is used onboard our ships. I do not want
    create several links, but in the same time I do not want to share the
    submitted report to all the ships.
    ...
  • Welvin Support Team Lead
    Replied on February 15, 2018 at 7:35 AM

    The autoresponder email should do it. However, you cannot have one autoresponder email for two forms. In this case, you will have to send two different autoresponder emails. 

  • jar011081
    Replied on February 15, 2018 at 8:43 AM
    Thank you.
    I want to field where a user can insert their private emailadress and
    recive a copy of the submitted report
    2018-02-15 12:35 GMT+00:00 JotForm :
    ...
  • Welvin Support Team Lead
    Replied on February 15, 2018 at 10:01 AM

    Yes, you will have to add the Email Field first in the form. That autoresponder won't work without the email field. See this screenshot, for example:

    Can I add a field to insert personal email where users can receive a copy of their submission? Image 1 Screenshot 20


    I'm not sure, but you seem to be looking for something different. If yes, kindly elaborate that one so we can look for other options.