How can I get full form content on a submitted form without the hidden fields?

  • jkenney88
    Asked on February 14, 2018 at 9:12 PM

    I have a form where the user selects what they are purchasing and based on that certain hidden fields are shown.  It is VERY important that I be able to send the new client not just the fields they filled in, but all the terms and conditions so they have a complete copy.  I know about showing headers and text, but that also shows the hidden fields they did not select.  To me this is a basic function.  If I can't get this to work right I will have to go to another vendor.  Its that important.

  • Nik_C
    Replied on February 15, 2018 at 2:28 AM

    In order for you to include the Text field in the Notifier/Autoresponder that you send to your customers(s), you have to manually copy the Text to Notifier/Autoresponder:

    1518679682screencast Screenshot 10

    If you need any further assistance please let us know.

    Thank you!

  • jkenney88
    Replied on February 15, 2018 at 9:43 AM
    I think you misunderstood.
    ...
  • Nik_C
    Replied on February 15, 2018 at 10:55 AM

    Could you please give us more details so we can assist you?

    Thank you.

  • jkenney88
    Replied on February 15, 2018 at 1:43 PM
    What details do you need? I just sent you a screenshot....do you have that?
    ...
  • Jed_C
    Replied on February 15, 2018 at 2:25 PM

    We apologize for the inconvenience.

    We haven't received any attachment(s) or image to your post. You can provide us some screenshot by following this guide https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum for some clarification. Also, please share to us the form URL you are working on so we can check.

    Are you trying to attach a file (terms and condition file) to your email notification? Or you are referring to the actual field? Do you want the whole terms and condition text to appear?

    Looking forward for your response. 

  • jkenney88
    Replied on February 19, 2018 at 9:06 PM

     The reply I put in must have been cut off..1519092401jotform question Screenshot 10

  • BJoanna
    Replied on February 20, 2018 at 2:31 AM

    The fields on the screenshot you provided are Text fields. Please note that it is not possible to conditionally show/hide specific Text fields in the PDF submission report. When the "Show Headers and Texts" option is checked all Text fields from the form will be shown inside of the PDF report. 

    If you want to show only one 'Investment' option inside of the PDF report, I can only suggest you to add 'Investment' text as the Calculation Value of the Service Purchased field options and then to pass the selected value to Text Area field with conditional logic. 

    How to Assign Calculation Value

    1519111615values Screenshot 10

    How to Pass Field Value to Another Field?

    1519111695test Screenshot 21

    You can then delete 'Investment' Text fields from the form.

    Here is my demo form: https://form.jotform.com/80501024263947 


    Feel free to test it and clone it