Submission page: Uploads are missing

  • Profile Image
    Asked on February 14, 2018 at 10:09 PM

    Hi there,

    When people fill in our application form their uploaded attachments are not being sent.

    This started happening only a few days ago, before that they were coming through perfectly. 

    The fields to upload are obligatory and I did not change any of the settings in the meantime.

    Thank you

  • Profile Image
    Answered on February 15, 2018 at 03:24 AM

    I am not sure why the uploaded files are not shown in your submission page. I will report this issue to our developers and we will inform you via this thread once this issue is resolved. 

    You can download your uploads to get those files. 

    How to Download the Submission Files