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    Identifying IP address of individuals who contact be via my "contact us" form

    Asked by colefusion on February 13, 2011 at 01:50 PM

    Is there any way to identify to who completes forms that I set up on my website? I have received several threatening messages from a person who uses different aliases and names. The site is www.ccstherapy.com The investigator wants to know whether you can provide us with the IP address on these messages. Thanks, Dr Cole

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    JotForm Support

    Answered by abajan on February 13, 2011 at 09:14 PM

    You most certainly can get the IP addresses of those messages. Go to your My Forms page and click the form from which the threatening messages were sent. In the toolbar above the list of forms is a button labelled Submissions. Click it to load the records of that form's submissions. The record of the most recent submission loads above the list of all the records. To its right you will notice a little icon that looks like a gear. Clicking it will reveal a list of the fields in your form with check marks next to them. However, in addition to those fields, are the unique ID (ID) of each submission and the IP address (IP), both of which may be useful to your investigation. Clicking the check box next to those items will populate your records with those categories. Unfortunately, the unique ID will be missing in the downloaded records (but the IP address will be there). For the time being, I suggest using your "Print Screen" key to take screenshots of the records for your investigator if he/she also needs the unique ID.