can i make a new private key?

  • BimbelYEC
    Asked on February 15, 2018 at 2:05 AM
  • gizem
    Replied on February 15, 2018 at 9:27 AM

    *Please note that it is not possible to decrypt the old data using a new private key.

    You need to re-enable the 'Encrypt Form Data' option to create the new keys. (switch it to No and then back to Yes).

    15187040741495582618img Screenshot 10

    Then you need to click the 'Create encryption keys for me' option to generate the new keys. 

    Finally, you can download your new private key file.

    15187041101495582855img Screenshot 21

    The new keys will be applied to the new form entries.

    You can find further information about encrypted forms in this guide.

    If you need any further help, please let us know.