- cpinzonhamiltonAsked on February 15, 2018 at 02:29 AM
I received a collaborator link from the person who created a form. The link doesn't give me access to the forms that have been completed and submitted already. Would you mind to tell how I can access them?
This is a re-post of a comment on Understanding Form Collaboration
- JotForm DevelopergizemAnswered on February 15, 2018 at 03:29 AM
I tested the problem with one of my forms and I couldn't replicate it. Collaboration links can stay live for 3 hours. Then, you can not access the form with the same link. You could be exceed this limit.
For a solution to this, you can request from the form owner to be sub-user of his/her account. By this way, you can always access the forms which are shared with you.
You can share this detailed guide to the person who created the form. If you have any further questions, let us know.