Hi, I received a collaborator link from the person who created a form.

  • cpinzonhamilton
    Asked on February 15, 2018 at 2:29 AM

    Hi,

    I received a collaborator link from the person who created a form. The link doesn't give me access to the forms that have been completed and submitted already. Would you mind to tell how I can access them?

    Thanks!

    C

  • gizem
    Replied on February 15, 2018 at 3:29 AM

    Hello @cpinzonhamilton,

    I tested the problem with one of my forms and I couldn't replicate it. Collaboration links can stay live for 3 hours. Then, you can not access the form with the same link. You could be exceed this limit.

    For a solution to this, you can request from the form owner to be sub-user of his/her account. By this way, you can always access the forms which are shared with you.

    If you have any further questions, let us know.