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GabariAsked on February 15, 2018 at 8:45 AM
Hi, We received invoice for order INT180129-4503-82342.
This invoice is made with VAT 21% but as we are in Europe, we need an invoice without VAT.
Please could you correct the invoice please?
Where on the platform can we find the billing history?
Many thanks of your help
Kind regards,
Ann
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Nik_CReplied on February 15, 2018 at 10:10 AM
I'm afraid that for that kind of change you will have to contact the payment processor: support@fastspring.com.
Since all payments are going through payment processors, we can only provide invoices which you can check by following: https://www.jotform.com/help/329-How-to-Check-Invoices
Thank you!