Payment Submissions: Account overlimit.

  • Profile Image
    concorso
    Asked on February 15, 2018 at 12:42 PM

    Buongiorno

    da qualche giorno ricevo mails da parte del vostro team che mi informano della sospensione del mio account per raggiunti limiti di pagamenti.

    E' corretto? Le mail sono attendibili e provengono dal vostro team?

    Grazie

  • Profile Image
    Victoria_K
    Answered on February 15, 2018 at 01:25 PM

    According to our mail log, you must have received 3 email notifications about reaching the limit of Payment submissions. 


    Please note, it is allowed to have 1! Payment submissions for Free Plans for a month, you do have now 3. This counter will be reset on the first day of next month.

    You can look through the other limits for free plans here:

    https://www.jotform.com/pricing