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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I can not see my form on my website

    Asked by royalturkish on October 14, 2012 at 10:34 AM

    Dear Jotform Team,

     

    I can not see my form (formID=22821432958356) on my webpage.

  • Profile Image

    Answered by fxr on October 14, 2012 at 11:22 AM

    Hi,

    Can you link us to the webpage where the form should be embedded so that we can take a lot and work out whats going wrong?

    Thanks.

  • Profile Image

    Answered by pinoytech on October 14, 2012 at 11:32 AM

    Hi,

    In addition to my colleague's response, your account was autosuspended by our phishing detector. However, when I check your form none of this violates our terms of use. I will now re-activate your account and it should be working fine by now.

    Apologize for the inconvenience that may have caused.

    Thanks.

  • Profile Image

    Answered by royalturkish on October 14, 2012 at 01:00 PM

    Dear Jotform Team,

     

    I can still not see my form on my webpage.

    http://www.exmac.de/greencard/hemen-basvurun

    this is my form: http://form.jotformeu.com/form/22874910146354

  • Profile Image

    Answered by pinoytech on October 14, 2012 at 01:04 PM

    Your form is working fine in my end. Can you please try to delete your browser cache and cookies?

    Thanks.